orders and shipping
give snack studio a shot!
there is no risk when you order
food can be tricky; it's all about personal taste. We know our snacks are great, but if you don't like them, we'll refund you.
we know our snacks are great, but if you don't like them, we'll refund you.
shipping is always on us because why should buying online be more expensive than your local store?
we currently accept all major credit cards and digital wallets.
we deliver to
- we deliver with free shipping coast to coast across Canada.
- we also deliver across the continental United States for a flat shipping fee of 10 CAD.
- we are currently not able to process international orders.
- orders ship from Montreal and are fulfilled within 3-5 business days.
- 3-9 bars are shipped with regular Canada Post LetterMail, allow for 5-8 days delivery (you can choose a faster, 5 CAD option at checkout).
- 12 bars and up are shipped with Canada Post Expedited Parcel, allow for 2-5 days delivery.
shipping is always on us, and for smaller orders, you can opt for faster delivery at a nominal extra cost.
for large orders, please get in touch with us through our feedback form, and someone from the team will reach out to you as soon as possible.
refunds and cancellation
- if you are unhappy or wish to cancel your purchase, please get in touch with our customer service team through firstname.lastname@example.org, and they will help you either replace your order or give you a refund.
- all requests for a refund must be made before 15 days from the date of purchase.
- refunds will only be made to the card/wallet that was used to purchase.
- please allow up to 30 days for the transaction to be made.