frequently asked questions
we've answered the most common questions below, but if you don't find what you're looking for, please get in touch!
what's the lifespan of my snacks?
the lifespan of all our curated collections is 9 months post production.
how can i learn more about the allergen information?
you can read more about all our ingredients on the ingredients page, or visit the product pages of our curated collections for specific allergen information about each ready-to-go flavour.
how should i store my snacks?
make sure to store your snacks in a cool and dry place.
why are you asking me who the snacks are for at checkout?
each item will be delivered in a box labelled [xxx's snacks].
can i personalize an order as a gift?
sure, just let us know who the snack is for in checkout!
their name will appear on the shipping box as [xxx's snacks].
are there any subscription plans?
coming soon!
what's the return policy?
all of our products are satisfaction guaranteed, so if you're not happy with your order, get in touch with us on support@snackstudio.com to replace your order or give you a refund. you can read more about this on our orders & shipping page.